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Terms and Conditions

Last updated: June 11, 2024 at 12 AM

This document, along with our Privacy Policy and General Website Terms & Conditions, provides information about us and outlines the legal terms and conditions (the “Terms”) governing your use of our webstore ("Webstore") owned and operated by us ("Seller," "We," "Us," "Our").

These Terms will govern any contract ("Contract") between you and Us concerning your purchase of video game-related products, items, and other content (“Products”) from the Webstore.

Please carefully review these Terms before placing any order on the Webstore. You will be required to agree to these Terms before placing an order. If you do not accept these Terms, you will not be permitted to place an order.

We recommend that you print a copy of these Terms or save them to your computer for future reference.

We may amend these Terms periodically as described in Condition 11. Each time you wish to place an order, please review these Terms to ensure you understand the terms applicable at that time.

These Terms are available exclusively in the English language.

1. Information about Us, Partners and Third-Parties

1.1 Filip Chromý, operates Our website, all Webstores, and the Application for Checkout. Our registered office is located at Pomněnková 437, Trutnov, Czech Republic.

1.2 As the Payment Processor for Checkout and Withdrawal Services, We utilize Cryptomus.com, operated under XELTOX ENTERPRISES LTD. Cryptomus.com is registered as a Money Service Business (MSB) with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) under registration number M22649585.

1.3 We have no affiliation with Tebex Limited in any way, shape or form.

1.3.1 Tebex Limited does not engage in Payment Processing, and funds never pass through Tebex Wallets in any capacity.

1.3.2 We utilize the Tebex Public API (Headless API) of Webstores to retrieve data regarding your Digital Goods and facilitate order delivery to your Game Server. These operations are conducted with official authorization from Tebex Limited.

1.3.3 Please note that there is no need to contact Tebex Limited regarding Payment Processing issues or any other matters related to Cordarium Services.

1.4 You may contact Cordarium via email at [email protected] or through any other available means. If You intend to provide Us with formal notice under these Terms, please refer to Clause 2.

2. Contacting Us

2.1 If you want to contact us to report fraudulent activity, or any Webstore breaking our Client Agreement or for technical support, you can use e-mail: [email protected] or any other official way of communication by using social media (such as Discord and X.com).

3. Use of the Webstore

3.1 Your use of the Webstore is governed by our General Website Terms & Conditions. Please read this document, as it contains important terms that apply to you.

4. Ordering and Licensing Process

4.1 Placing Orders: Our Webstore provides a step-by-step guide for placing orders with us. It is important to carefully review and amend any errors before submitting your order. Ensure you check your order details on each page of the order process to guarantee accuracy.

4.2 Licensing and Use of Assets: We acquire licenses for logos, graphics, wordmarks, and other assets for the purpose of advertising and selling digital content created by the Platform.

4.2.1 These licenses allows us to initiate the delivery process by initiating the technical request to the Third-Party API (i.e. Tebex or MineStoreCMS) by using granted API Access provided by the Platform ("Cordarium Webstore Client").

4.2.2 Platform granted Us access to these licenses in the easiest form as Platform decided to.

4.3 The Platform licenses these products to us, and we act as the software platform that building up the checkout to allows You to pay.

4.3.1 All Payments are processed by official partner - Cryptomus.com.

4.3.2 Delivery process done after successful purchase by using granted API access We received by Platform.

4.3.3 As the Seller, we reserve the right to negotiate, finalize, or decline any sale at our discretion. This includes reasons such as potential fraudulent activity or prior interactions with Us.

4.4 Contract Formation

4.4.1 By purchasing Products on our Webstore, you enter into a Contract with us. No contractual relationship is established between you and the Platform.

4.4.2 All digital software and items provided are licensed, not sold. The license grants you limited rights to use the software and items personally, tied to the original purchasing account.

4.4.3 These rights do not permit redistribution, resale, or sharing. Terms like sell, purchase, or buy refer to the limited license offered.

4.5 Support and Inquiries For support, questions, or concerns about the Contract or Products, please contact us. Condition 2 provides our contact details and outlines how we will communicate with you regarding inquiries.

5. Issues with Products

5.1 If you experience any problems with the Products or have queries, we are committed to resolving them. Please contact us first, as outlined in Clause 4.5. For issues related to ancillary services required to use the Products (e.g., server access), we may refer you to specialized external support. Always reach out to us initially for assistance.

6. The Webstore and Products

6.1 Ownership and Intellectual Property We own all title, ownership rights, and intellectual property rights associated with the Webstore. The Platform retains ownership of all titles, rights, and intellectual property in the Products, while licenses for their use are sold to us. Both we and the Platform, along with our licensors, reserve all legal rights to protect these interests under national and international laws in case of any breach by you.

6.3 Operational Guarantees We do not guarantee that the Webstore and its Products will operate continuously, without errors, free from viruses, or securely.

6.4 Purchase Terms When you make a purchase from us, you are paying for a license to use digital virtual items, and this transaction is final with no possibility of refunds. If you are banned for violating the Platform's rules, no refund will be given. Bans are entirely at the Platform's discretion, and their rules can change without notice. Access to the Platform is not guaranteed, and if the server is shut down, the virtual items are lost. All items are purely virtual, hold no real-world value, and cannot be exchanged for real currency.

6.5 Virtual Currency Some purchases might include in-game tokens, credits, or similar items ("Virtual Currency"). This Virtual Currency has no real-world value, can only be used on the Platform where it was issued, and cannot be exchanged for real-world money. We may monitor all purchases, including those involving Virtual Currency, and any unusual activity will be investigated. Virtual Currency may be forfeited at our discretion if irregularities are found. You understand that Virtual Currency is not affiliated in any way, shape or form with fiats and cryptocurrency.

7. Restrictions on Use of the Webstore

7.1 Permitted Use You may only use the Webstore to make personal, non-commercial purchases of Products, unless explicitly allowed by this Agreement.

7.2 Prohibited Activities You must not, in whole or in part, copy, reproduce, publish, distribute, translate, modify, create derivative works from, disassemble, decompile, reverse engineer, or otherwise attempt to discover the source code of the Webstore.

8. Age Restriction Policy

8.1 You may only purchase Products from the Webstore only if You are at least 16 years old. 8.2 You responsible about legal age for cryptocurrencies in Your country by law.

9. Personal Data Privacy

9.1 All personal data information used by Us only in accordance with our Privacy Policy. You're confirming that you read this document as it includes terms which apply to You.

10. Order & Delivery Process

10.1 Order Process 10.1.1 All sales conducted through the Webstore will be processed via our checkout platform at https://app.cordarium.com/.

10.1.2 During the Checkout Process, You will be provided with the information about Your order details, taxes and fees.

10.1.3 All payments are done through Our Partner Payment Processor - Cryptomus.com ("Cryptomus").

10.1.3.1 Our Payment Processor is responsible about confirming the payment.

10.1.3.2 Delivery process will be started as soon as Cordarium receive confirmation about payment status done by You from Cryptomus.

10.1.4 During the Checkout, You will need to fill the order with required information (i.e. email address).

10.1.5 You should contact Us in the event that you have any issues with Your order or questions related to Our Terms and Conditions.

10.2 Delivery Process

10.2.1 The delivery process is operated by third-party APIs (e.g., Tebex Limited, MineStoreCMS) with access granted to their API by the Platform.

10.2.2 Cordarium is not responsible for the delivery of Products but endeavors to facilitate a smooth and issue-free delivery process.

10.2.3 Cordarium is not liable for the performance of third-party APIs utilized for the delivery of Your Products.

10.2.4 In the event that any third-party API fails at the time of Your purchase, or your product is not delivered within 30 minutes due to unforeseen circumstances, you acknowledge that Cordarium is not responsible for the performance of third-party APIs. You must contact the Platform (e.g., the publisher of the digital goods) to address any issues regarding the delivery of Your purchased products.

10.2.5 You should contact Us or Platform (e.g., the publisher of the digital goods) in the event that you have any issues with Your license delivery.

11. Our Right to Modify These Terms

11.1 We periodically update these Terms. Please check the timestamp at the top of this page for the latest revision.

11.2 Each time you place an order for products via the Webstore, the Terms effective at the time of your order will govern.

11.3 We may adjust these Terms pertaining to your order to comply with changes in applicable laws and regulations.

11.4 In the event of such adjustments, we will notify you in advance and provide ample opportunity to cancel your order if you disagree with the changes. You have the option to cancel your entire order or only those products you have not yet received.

12. Price of Products

12.1 The price of products you purchase is determined by Us and will be as displayed on the Webstore when you place your order.

12.2 We reserve the right to adjust prices periodically, but any changes will not impact accepted orders.

12.3 Payment processing for Webstore purchases is handled by us and our third-party Partner processors.

12.4 If VAT or similar taxes apply to product payments in any jurisdiction, we will include these amounts in the total price.

12.5 Any issues regarding incorrect pricing or VAT treatment will be resolved according to mutual agreement between you and Us.

13. How to pay

13.1 You can only pay for Products by using payment methods provided by Payment Processor Partner - Cryptomus.

13.2 We may request your address or other information to fulfill our obligations under relevant tax regulations.

13.3 You agree not to use IP proxying or similar methods to hide your location, whether to bypass geographical restrictions on game content, access pricing not applicable to your region, or for any other purpose.

13.4 Please be aware that certain payment methods may incur additional fees, such as currency conversion charges, gateway fees, or originator fees. We advise you to carefully review the payment amount displayed on the confirmation screen provided by any acquirer or payment service provider (PSP) utilized by us.

14. Our liability

14.1 In the event of our failure to adhere to these Terms, we accept responsibility for any foreseeable loss or damage incurred by you as a result of our breach or negligence. However, we disclaim liability for any loss or damage that could not reasonably have been foreseen.

14.1.1 Loss or damage is considered foreseeable if it directly stems from our breach or if both parties contemplated it at the inception of these Terms.

14.1.2 Loss or damage is not deemed foreseeable if it encompasses loss of goodwill, computer malfunction, or any indirect, incidental, consequential, special, punitive, or exemplary damages, including any delay or inability to utilize the Products, or other damages associated with them.

14.2 We do not waive or restrict our liability for death or personal injury arising from negligence.

15. Affiliated brands

15.1 We have no affiliation, association, authorization, endorsement, or official connection with any third-party brands or organizations, including their subsidiaries or affiliates, unless explicitly stated otherwise below.

15.2 List of affiliated brands:

  • Cryptomus

15.3 The names, associated names, marks, emblems, and images of any third-party brands are registered trademarks of their respective owners and do not imply any endorsement or affiliation. Should you believe that an item offered for sale infringes upon the rights of a third-party brand, please contact us using the information provided in Clause 2.

16. Third-Party Sites & Links

16.1 The Webstore might offer links to other third-party sites or vendors who offer content, goods, and/or services on the Internet. Any separate charges or obligations you encounter in your interactions with these third parties are solely your responsibility. We do not make any representations or warranties, either express or implied, regarding any third-party site.

17. Confidential Information and Other Important Terms

17.1. Confidential Information: Any non-personal information or material (excluding financial information) You send to Us is considered non-confidential. By submitting such information, You grant Us an unrestricted, irrevocable license to use, reproduce, display, modify, transmit, and distribute those materials. You also agree that we can freely use any ideas, concepts, know-how, or techniques You send Ss for any purpose. However, we will not:

  • Release Your name or publicize that You submitted materials to Us without your permission.
  • Use materials with Your name attached without prior notification.
  • Disclose the information unless legally required to do so.

Transfer of Rights and Obligations

17.2 We may transfer Our rights and obligations under this Agreement to another organization, but this will not affect Your rights or Our obligations.

17.3 You may only transfer your rights or obligations under this Agreement to another person with our prior written consent.

Other Rights

17.4 This Agreement is between You and Us. No other person has the right to enforce any of its terms under any applicable law.

17.5. Severability: If any provision of this Agreement is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

17.6. Waiver: Our failure to enforce any provision of this Agreement or our delay in doing so will not constitute a waiver of that provision. Any waiver must be in writing and will not apply to any subsequent breach.

17.7 Governing Law and Dispute Resolution: This Agreement and any disputes arising from it will be governed by and construed in accordance with the laws of Czechia. We both agree that the Czech courts will have exclusive jurisdiction to settle any such disputes.

17.8 Failure on our part to insist on your compliance with any of your obligations under these Terms, or failure to enforce our rights against you, or any delay in doing so, does not constitute a waiver of our rights against you. It also does not relieve you of your obligation to comply with those obligations. If we choose to waive a default on your part, we will only do so in writing, and such action will not automatically result in a waiver of any subsequent default by you.

17.9 As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

18. Supplementary Services

18.1 To access the purchased Products, you might need to access or use ancillary services offered by third parties (such as servers, game clients, etc.). Accessing and using these ancillary services may be subject to additional terms. We advise you to find and review any such terms. Your acceptance or disagreement with these terms will not impact or alter this purchase in any way. You acknowledge that no refunds will be issued under any circumstances after the purchase is made.